Folder access, an account for a new hire, a mailing group, time off. Today they arrive by email or as another manual job in the Microsoft console. In Aclovo they all take the same path: an employee picks a request, the resource owner approves, a connector makes the change in the target system. IT never touches it. One request can trigger several of these at once, across several systems.
Each scenario is built from the catalogue below. You compose it for your process, not our template.
Disable an Entra ID account
Microsoft
Turns off sign-in when someone leaves or the account should pause. Active sessions end at once. Data stays.
Product
Entra ID
Add people to a security group
Microsoft
You add yourself or a team to a group that grants resource access. The group owner or an administrator approves, the portal adds members in Entra ID.
Product
Entra ID
SharePoint sharing review
Microsoft
You pick a site or a folder. The portal checks every file and folder and lists public shares, shares outside the company and shares inside the company: when, by whom and for whom.
Product
SharePoint
Customers in a Jira Service Management project
Atlassian
You pick a service project and a list of emails or UPNs. You can also choose an organization. The portal adds the customers in Jira Service Management. No ticket to IT.
Product
Jira Service Management
Check Confluence public pages
Atlassian
One request, one space. The portal finds pages with a public link or access without a login. The result comes by email and as CSV.
Product
Confluence
Remove a Microsoft 365 license
Microsoft
You pick a person and a license they no longer need. After approval the portal removes it in Microsoft 365. The seat goes back to the pool.
Product
Administracja
Revoke Jira project access
Atlassian
The portal lists people and groups that currently have a role on the project. You mark who to remove. Scope follows the requester permissions: without on-behalf rights a person removes only themselves. That is a control, not a product limit.
Product
Jira
New SharePoint site
Microsoft
You give a name and the people who need access. The portal creates the site and sets an owner who then approves access requests.
Product
SharePoint
Revoke SharePoint site access
Microsoft
You report that access is no longer needed. After approval the portal removes the permissions and records who took them back and when.
Product
SharePoint
Leave request with auto-reply and a substitute
Microsoft
You report vacation, sick leave or another absence. After the manager approves, the portal sets the auto-reply and mail forwarding for that time.
Product
Outlook
Add people to a mail group
Microsoft
You add yourself or other people to a mailing list. No helpdesk thread asking to join the team address.
Product
Exchange
Manager change in Entra ID
Microsoft
You update who reports to whom. Entra ID structure and leave-approval paths in the portal switch at once.
Product
Entra ID
Revoke a customer from a Jira Service Management project
Atlassian
You pick a service project and customers who no longer need access. After approval the portal removes them from Jira Service Management.
Product
Jira Service Management
People in an Atlassian group
Atlassian
You pick a Jira group and a list of people. The group owner or an administrator approves. The portal adds the members in Jira Cloud. No ticket to IT.
Product
Administracja
Remove people from a security group
Microsoft
You remove yourself or people who changed team. The group owner approves, the portal drops membership in Entra ID and records who took it back and when.
Product
Entra ID
Change a mail group owner
Microsoft
You pick a group, see the current owners, uncheck people and add new ones. After approval the portal saves the change in Exchange. No ticket to IT.
Product
Exchange
Delete an Entra ID security group
Microsoft
A security group the team no longer uses disappears together with the permissions it granted. The group owner approves.
Product
Entra ID
A new Jira project
Atlassian
You pick an existing project as a pattern, a name and people. After approval the portal creates the project in Jira Cloud. No ticket to IT.
Product
Jira
Jira, JSM and Confluence license review
Atlassian
You pick a person and an instance. After approval the portal shows which Jira, Jira Service Management and Confluence licenses they hold. The result comes by email and as a CSV.
Product
Administracja
Confluence space access
Atlassian
You pick the Atlassian instance, the space and people, and set permissions with the same grid as in Confluence: a role or individual permissions. The space owner approves. After that the portal grants them in Confluence, with no ticket to IT.
Product
Confluence
SharePoint file search
Microsoft
You give a file name or a path. The portal searches every site and recycle bin in the tenant and emails the result. No more tickets that someone cannot find a file.
Product
SharePoint
Change a Teams team owner
Microsoft
You pick a team, see the current owners, uncheck people and add new ones. After approval the portal saves the change in Teams. No ticket to IT.
Product
Teams
A new Confluence space
Atlassian
You pick a name, a key and people. After approval the portal creates the space in Confluence. No ticket to IT.
Product
Confluence
Microsoft 365 license review
Microsoft
You pick a person. After approval the portal shows which Microsoft 365 licenses they hold. The result comes by email and as a CSV.
Product
Administracja
SharePoint access review
Microsoft
You pick a person. The portal lists every site and folder they can access, including grants through a group. Ready material for an access review.
Product
SharePoint
Remove people from a mail group
Microsoft
You remove yourself or people who changed team. After approval the portal drops them from the group in Exchange.
Product
Exchange
Remove a person from an Atlassian group
Atlassian
Remove people from a Jira group when access is no longer needed. The group owner or an administrator approves.
Product
Administracja
Confluence public link review
Atlassian
See which Confluence pages are open to the world: a public link or access without a login. The list is grouped by space, with a CSV to download.
Product
Confluence
Delete a Teams team
Microsoft
You pick a team that is no longer needed. After approval the portal removes it from Microsoft Teams together with the Microsoft 365 group. No ticket to IT.
Product
Teams
Delete a Jira project
Atlassian
You close a project for good. The portal moves it to the Jira trash. No ticket to IT.
Product
Jira
Atlassian group review
Atlassian
You pick a group in Jira Cloud. After approval the portal shows the people list. The result comes by email and as a CSV.
Product
Administracja
SharePoint site deletion
Microsoft
You report a site the team no longer uses. The owner approves, the portal deletes it in SharePoint.
Product
SharePoint
A new Jira Service Management project
Atlassian
You pick an existing service project as a pattern, a name and people. After approval the portal creates the project in Jira Service Management. No ticket to IT.
Product
Jira Service Management
Archive a Jira Service Management project
Atlassian
You close a service project that is no longer needed. After approval it leaves day to day work. No Jira Admin.
Product
Jira Service Management
Profile data update
Microsoft
Name, job title, phone, office address. The change goes to Entra ID and shows in Outlook and people search.
Product
Entra ID
Change a SharePoint owner
Microsoft
You pick a site or folder, see the current owners, uncheck people and add new ones. After approval the portal saves the change. No ticket to IT.
Product
SharePoint
You pick the type: a distribution list (one address, many recipients, no mailbox) or a Microsoft 365 group (its own mailbox and calendar). The portal creates it in Exchange.
Product
Exchange
New Entra ID security group
Microsoft
You create a security group and name its owner at once. From then on that owner approves access requests, not IT.
Product
Entra ID
SharePoint site access
Microsoft
You pick a site, library or folder and the level: read or edit. The site owner approves, the portal grants access in SharePoint. IT never touches the request.
Product
SharePoint
Delete an Entra ID account
Microsoft
You report an account the team no longer uses. After approval it goes to the Entra ID recycle bin, where it can still be restored.
Product
Entra ID
Grant access to a Jira Service Management project
Atlassian
You pick a person and a service project. After approval the portal adds them in Jira Service Management. No ticket to IT.
Product
Jira Service Management
A new team in Teams
Microsoft
You enter a name, owners and members. After approval the portal creates the team in Microsoft Teams, with a group address and private or public visibility. No ticket to IT.
Product
Teams
Delete a mail group
Microsoft
An address nobody uses any more leaves Exchange after the owner approves.
Product
Exchange
Revoke Confluence space access
Atlassian
You pick a space, and a restricted page if needed. The portal lists only people and groups that actually have the permission. Scope follows the requester permissions: without on-behalf rights a person removes only themselves.
Product
Confluence
Delete a Jira Service Management project
Atlassian
You close a service project for good. The portal moves it to the Jira trash. No ticket to IT.
Product
Jira Service Management
Archive a Jira project
Atlassian
You close a project that is no longer needed. After approval it leaves day to day work. No clicking in Jira.
Product
Jira
Archive a Confluence space
Atlassian
You close a space that is no longer needed. After approval it leaves day to day work. No clicking in Confluence.
Product
Confluence
Revoke access to a Jira Service Management project
Atlassian
You pick a person and a service project they no longer need. After approval the portal removes the role in Jira Service Management.
Product
Jira Service Management
Assign a Microsoft 365 license
Microsoft
You see how many seats are free. You pick a person and a product. After approval the portal assigns the license in Microsoft 365. No ticket to IT.
Product
Administracja
Delete a Confluence space
Atlassian
You close a space for good. The portal deletes it in Confluence. No ticket to IT.
Product
Confluence
Jira project access
Atlassian
You pick the Atlassian instance, the project, people and a role. The list shows only projects open for requests. The project owner approves, the portal grants roles in Jira.
Product
Jira
OneDrive sharing review
Microsoft
You pick a person. The portal checks their OneDrive and lists public shares, shares outside the company and shares inside the company: when, by whom and for whom.
Product
OneDrive
Assign a Jira, JSM or Confluence license
Atlassian
You pick a person and a product: Jira, Jira Service Management or Confluence. After approval the portal grants the license through an Atlassian group or through Microsoft when the group comes from an IDP. No ticket to IT.
Product
Administracja
Jira Service Management organization review
Atlassian
You pick a service project and an organization. After approval the portal shows who belongs to it. The result comes by email and as a CSV.
Product
Jira Service Management
New Entra ID account
Microsoft
A request for an account in Microsoft identity, formerly Azure AD: name, company-domain sign-in, manager. After approval the portal creates the account in Entra ID and sends a temporary password.
Product
Entra ID
Exchange mail group review
Microsoft
You pick a person. The portal shows the mail groups they belong to as a member or owner, including membership through another Entra group. Ready material for an access review.
Product
Exchange
Remove a Jira, JSM or Confluence license
Atlassian
You pick a person and a license they no longer need. After approval the portal removes it from the Atlassian group or from the Microsoft group when the source is an IDP.
Product
Administracja
Enable an Entra ID account
Microsoft
Turns sign-in back on after an absence or after a block is cleared. One approval, execution in Entra ID.
Product
Entra ID
Invite people to Atlassian
Atlassian
You pick people from the directory. An administrator approves. Atlassian sends the activation email. No password in the portal and no ticket to IT.
Product
Administracja
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